How can we help?

Use "Forgot Password" on the sign-in screen, or sign in with a one-time text code if you've verified a phone number. Still stuck? Contact us and we'll help verify your account.

In the mobile app: Sell → Account → Delete Account. You'll be asked to confirm and re-enter your password — this immediately hides any listings or auctions you own and signs you out everywhere. This can't be undone from the app, so contact us first if you're not sure.

Sign in, then use "Message Dealer" on a vehicle page or "Message Seller" on a live marketplace listing or auction. Conversations and unread messages are under Sell → Messages.

"Sell My Car" lets you list a vehicle for a flat fee or start an auction. If your listing was rejected or you have a billing question about a listing fee, contact us with your listing details.

The in-app VIN scanner reads a VIN from your camera to decode factory specifications and check for open safety recalls. If it won't read a VIN, you can always type it in manually instead.

Call, message a vehicle directly, or use the Contact page to request an appointment or more information — we'll follow up to confirm a time.